Delivery & Return

***The above delivery times are only estimates; we cannot predict the actual customs clearance duration.

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Return/Exchange Policy

 

• Please contact us and obtain approval before requesting a refund.
• We offer a 30-day return and exchange window for all unworn items (excluding items discounted 50% or more). The return window begins once your order is shipped.
• By adding return items to your return, you are verifying that you have (1) received the items selected to return and (2) intend to return the selected items.
• Exchanges can only be requested for the same item in alternate sizes. If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.
• Items must be unworn, unwashed and not put through a dryer.
• Items covered in animal/human hair, glitter, powder, skin cells, or other matter are subject to denial.
• Items with piling may be subject to denial.
• Items with markings or other stains (such as deodorant), strong odors or smells like smoke, cologne, detergent, scented sprays, body odor, etc., will not be accepted.
• Items without Farrah C tags and original packaging buckle will not be accepted.
• At this time, we do not cover the cost of return shipping. At this time, we do not cover the cost of return shipping.
• Returns that are delivered outside of 45 days of the delivery date of your order may be subject to denial. Please contact our support team if your return is delayed unexpectedly.If your return is denied, we will notify you via email. Your order will then be reshipped to you within 4-7 business days. 

If you need to start a return, contact us and we'll be happy to give you a hand!